User Info
Welcome Guest.
Please login or register.
Did you miss your activation email?
December 03, 2020, 05:48 am

Login with username, password and session length
Home Forum Help Login Register   Search:     Advanced search
SatelliteHome - Canada's most knowledgeable satellite discussion forum  |  Support  |  AzBox miniMe American Edition  |  Contacting for Service
« previous next »
Pages: 1 Go Down Print
Author Topic: Contacting for Service  (Read 3089 times)
DanLeeper80
Newbie
*

Karma: +0/-0
Offline Offline

Posts: 3
« on: March 20, 2015, 09:03 am »
Hello,

I tried using the contact form on azboxamerica.com but it's not working. I need to get a minime I have serviced after it became un-bootable from the 2.00 update. I purchased it from Dr Sat (Canada) but it's too expensive to ship to them (for the 2nd time) to get it serviced. Whom can I contact here in the USA to get my unit serviced before my warranty expires?
Logged
PwrSurge
AzBox Americas staff member
Administrator
*****

Karma: +0/-0
Offline Offline

Posts: 111


AzBox Americas
« Reply #1 on: March 21, 2015, 03:18 pm »
Thank you for reporting the problem you have experienced using the azboxamericas.com contact form which has now been fixed.

To determine if your unit needs to be serviced or not, please confirm if the power button ring light turns from blue to orange for a few seconds while attempting to boot the unit.
Logged
DanLeeper80
Newbie
*

Karma: +0/-0
Offline Offline

Posts: 3
« Reply #2 on: March 24, 2015, 06:30 pm »
The light stays solid blue when I turn it on. I get no audio/video from composite, component or HDMI. It also fails to obtain an IP on my lan although the switch and device itself reports a link as being up.

Thanks,
Logged
PwrSurge
AzBox Americas staff member
Administrator
*****

Karma: +0/-0
Offline Offline

Posts: 111


AzBox Americas
« Reply #3 on: April 01, 2015, 01:53 pm »
PM sent
Logged
DanLeeper80
Newbie
*

Karma: +0/-0
Offline Offline

Posts: 3
« Reply #4 on: April 02, 2015, 07:11 pm »
Thanks!! I'll let everyone know how it went. Again thanks for the info & responses!!
Logged
Pages: 1 Go Up Print 
« previous next »
 
SMF 2.0.17 | SMF © 2019, Simple Machines | Mods by SMFSimple.com
Simple Audio Video Embedder | Theme by nesianstyles | Buttons by Andrea
SimplePortal 2.3.6 © 2008-2014, SimplePortal